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Toyota
of Canada (TCI) - Booth Morgan, working collaboratively with
TCI's BIT (Business Innovation Team), applied a hybrid version of
Marketing Fusion™ and Commercial
Creativity™ to redesign Toyota's country-wide dealership operation,
including its interactivity with Toyota Canada and Tokyo. Booth
Morgan's ValueKeys™ customer
research methodology radically altered the BIT's perception of priority
projects and corporate initiatives. As a result of the success of
this project, Gerry McDonough,
Booth Morgan's managing principle, was invited to present this body
of work before an audience of 200 managers at Toyota headquarters
in Tokyo, Japan.
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Bank
One - Booth Morgan performed a three-year customer value analysis
for Bank One ($250B assets, 34M customer base) that led to the creation
of $1.2B of shareholder value in 36 months.
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Lloyd
Lamont Design, Inc. - Booth Morgan employed its Marketing
Fusion™ approach to develop the strategic marketing plan that
launched LLD into the commercial sector. The approach was also used
to evaluate acquisition candidates that would accelerate this Inc.
500 firm's growth.
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First
USA Bank - Booth Morgan identified the cost objects that could
be "surgically" reduced without negative impact to customer-perceived
value or brand value at First USA Bank. This operational efficiency
initiative resulted in $306M being permanently removed from the
cost structure of the business with no adverse impact on the company's
brand or customer "assets."
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Charles
Schwab - Using
a sophisticated analytical technique called data envelopment analysis
(DEA), Booth Morgan measured the efficiency of each branch office
in Charles Schwab's extensive branch network. Analytical results
were then used to determine high-value future branch placements.
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Wachovia
Bank - Booth Morgan developed alternative advertising campaign
proposals for Wachovia Bank to determine which would resonate most
with the company's aging demographic. The advertising campaign indicated
by Booth Morgan research has proven the most effective in the history
of the company.
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OP.X
Global - A tailored version of Marketing
Fusion™ was used with OP.X's executive team to develop a more
expansive strategic offering to CEOs, CFOs, and facilities managers.
The
resulting decision-support framework was then used to identify suitable
strategic alliance candidates to deliver the new offering.
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The
Hartford - Booth Morgan performed a market, regulatory and financial
analysis of a portfolio of companies within The Hartford Commercial
Insurance Group. Our analysis indicated the divestiture of two businesses
and a massive budget reallocation across the portfolio. Since this
reorganization, the company's stock price is up 27 percent.
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Microsoft
Corporation - Booth Morgan developed a comprehensive framework
to estimate the profitability
of alternative real estate decisions within the context of Microsoft
Corporation's overall strategy.
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U.S.
Department of the Treasury - Booth Morgan facilitated a capital
investment decision faced by the U.S. Treasury Department involving
a potential billion dollar investment in facilities and technology.
Booth
Morgan's Economic Risk Adjusted
Present Value model evaluated investment alternatives from three
perspectives: financial costs and benefits, risk, and alignment
with the department's strategic goals and existing infrastructure.
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J.C.
Penny - Using a proprietary analytical tool called CrossPoint
Evaluator, Booth Morgan measured the value contribution and
efficiency of each store in the Penny's chain. Analytical results
were then used to determine resource re-allocation and future branch
placements.
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