Our Team...Your Team

Marybeth McDonough

Marybeth is principal of the New York office of BMMI and brings 22 years of financial, operational and internal consulting skills from three major service sectors – retail, healthcare and public administration.

Her experience includes revenue generation, cost reduction and service delivery to improve volume throughput. In a recent engagement, Marybeth led an engagement team that organized services and increased revenue by 20%, eliminated client backlogs 91% and improved customer satisfaction to 95% (Press Ganey). These improvements reduced billing late charges for her client by more than $600,000.

Marybeth has deep expertise in supplier certification and negotiation programs. Her team has “surgically” removed $5.2 million (17%) of a $30 million operating budget with no adverse impact to customer loyalty and retention. Marybeth significantly reduced personnel expense budgets by modifying staffing patterns, implementing cross-training and enhancing vendor collaboration to beta test equipment at operational sites and extrapolating best practices. Her success in this area netted a $1.3 million personnel budget reduction, again with no negative impact on operating efficiency or customer retention.

She has collaborated with General Electric Corporation to bring her client into ISO-9000 compliance. As a result, she was asked to develop an interactive workshop to train other professionals on best practices for ISO-9000 vendor certification and approval. Marybeth has a flair for bringing diverse groups of people together and gaining consensus for politically charged initiatives. She has been recognized for her successes in building bipartisan program support in local government by Mr. William Lundin, President of the Republican Committee in Suffolk County, NY.

Marybeth holds a masters degree from Columbia University in Administration, Policy & Planning. She is certified in balanced scorecard methods and dynamics from Harvard University, and has been awarded numerous postgraduate certificates from New York University in marketing, advertising and international studies.:: back to Our Team...Your Team